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Pick the inbox that matches your question. We aim to reply within one business day on Lite and Essential, and within 24 hours on Premium.

Product support

Bugs, install help, attribution questions, social-platform connection issues — anything inside the app.

support@usepostli.com
Operator
AwesomeSoftusepostli.com
App
Postli — Shopify App Store
Domain
usepostli.com · pstl.sh
General
hello@usepostli.com

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Response times

Lite
Email · 72hMon–Fri business hours, best-effort.
Essential
Email · 48hMon–Fri, 9am–6pm CET / 9am–6pm ET coverage.
Premium
Priority · 24hIncludes weekend acknowledgement on critical issues.
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